Microsoft Direct Routing

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Turn Microsoft Teams into your phone system

Upgrade and modernise your telephony, while improving communication and collaboration for your people.
Microsoft Direct Routing turns Microsoft Teams into your dedicated phone system with a scalable, voice solution, conveniently hosted in the cloud.

 

Bring together voice calls, chat, file sharing and video meetings all into one flexible app. Microsoft Direct Routing provides a robust solution for organisations with more complex external calling requirements. Access advanced call features and even connect your contact centre to Teams.

Our partner

Microsoft
 
 
 
 
 
 

Why choose Microsoft Direct Routing

connection
 
 

Boost productivity

Support hybrid and remote work, while improving productivity through collaboration and communication features, all through the familiar Microsoft Teams interface

 
 
Network traffic
 
 

Streamline your costs

Streamline costs and reduce overheads by consolidating your phone network into one solution, with no upfront CAPEX spend required

 
 
Deployment
 
 

Scalable and flexible

Get a cloud-based phone system that can scale as you grow, complete with per-channel pricing so you only pay for what you need

 
 
Support
 
 

Support compliance

Meet your compliance needs through a highly configurable solution and the ability to integrate a Unified Recording solution

 
 

What’s included with Microsoft Direct Routing

Voice call

Enable
voice calls

Get an enterprise-grade phone system for voice calls with direct routing for domestic, international, inbound and outbound calls

 
 
Teams

Make calls
via Teams

Allow employees to make and receive internal and external calls through Microsoft Teams

 
 
Infrastructure

Integrate existing
infrastructure

Avoid additional upfront costs by integrating your existing telephony infrastructure with Microsoft Teams

 
 
Depolyment

Keep existing
numbers

Allow your employees to keep their existing numbers, minimising disruption and enabling an easier deployment

 
 
Extended call

Extend advanced
call options

Use an auto attendant (virtual receptionist), add call queues, and even connect your contact centre

 
 
Management

Streamline
management

Manage users, configure your settings and more with the Teams Admin Centre

 
 
 
 

What you can expect from us

Expert

Expert
guidance

Boost productivity, improve collaboration and get more from your investments

 
 
Flexible

Flexible
support

Transition to the cloud with ease, with tech and finance options that maximise return on investment

 
 
Sustainable

Sustainable
thinking

Support your ESG goals and reduce tech waste with our carbon calculator, mobile donation programme and recycling scheme

 
 
Secure

Security and
peace of mind

Stay secure and compliant no matter how, where or when your people work

 
 
 
 

Want to know how we can support you?

Choose your organisation type below

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Explore our range of voice solutions

 
 
 
 
 
 
 
 

Explore our range of voice solutions

 
 
 
 
 
 
 
 
 
 
 
 

Get in touch with our expert team

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