Make the move to Cloud calling
With today’s dispersed workforces driving a need for always-on, anywhere connectivity, businesses are updating their on-premises phone systems to cloud calling.
Cisco Webex Calling provides that solution, helping your people and customers collaborate securely and effortlessly through a modern, reliable telephone system that allows you to better control your costs.
And with a flexible migration path, you can introduce Cisco Webex Calling in a way that fits around your needs and timeline.
Our partner
What is Cisco Webex Calling
Cisco Webex Calling is a cloud-based, unified communications solution that routes both voice and video calls over the internet. The system is managed through a web interface or app.
Webex Calling also connects to the PSTN (public switched telephone network), allowing both traditional landline and internet-based calls. So your people can make internal and external calls to mobiles or landlines, just like any other phone system.
All devices are registered with a dial plan configuration and administered through a single portal.
Call
recording
Merge
and conference
Call
hold/resume
Voicemail
Call
waiting
Deskphone
control
Call
transfer
Individual
routing plan
What features come with Webex Calling?
One easy-to-use app
One application for mobile and desktop, bringing collaboration and messaging together in one easy place
HD Voice and video
Crystal-clear voice calls and high-definition video conferencing for quality communication between colleagues and customers
All the call features you need
Pick up, hunt groups, music on hold, transfers, voicemail, call recording, call waiting, merge, conference and more
Works with other apps
Integration with popular third-party apps like Microsoft Office 365, Google Workspace and CRM systems
Use existing hardware
Re-use some of your existing on-premises hardware like IP handsets and headsets, avoiding the costs of replacing it all
Easy management
Simplify admin and streamline process with a single user-friendly control hub for monitoring and managing the system
Why choose Webex Calling
Cloud-based flexibility
A fully cloud-hosted solution, ensuring minimal maintenance, easy scalability and no need for any on-premises hardware
Reduce complexity
Simpler than traditional systems with one subscription for product, maintenance and support, all managed and deployed remotely
Seamless customer experience
Give your customers a great service at all times, with uninterrupted productivity and communication, wherever your people are
Maintain critical
connectivity
Stay connected despite cloud outages or connectivity issues, with Webex’s back-up options providing continuity and resilience
Stay secure
Benefit from end-to-end encryption and monitoring by Cisco’s security team, with calling features that ensure data is fully protected.
Stay in control
Our experts can implement and support in-life changes easily as needs change, saving you the hassle by doing it for you
Effortless management from anywhere with Control Hub
The Control Hub gives you one central cloud app for all your Webex admin, letting you manage everything in one easy place.
From bulk managing phone numbers to checking the status of all devices, your administrators can take care of your entire Webex experience.
Assign user calling features and configure auto attendant, call queues, inbound and outbound routing and more.
All from one convenient panel.
Take connectivity to the next level with Webex Edge Connect
Cisco Webex Edge Connect enhances the performance of Webex Calling. By providing a dedicated connection between your network and Cisco Webex Cloud, you can bypass the public internet to ensure consistent performance
There is less congestion and fewer jitters and delays. And with no exposure to the public internet you are better protected from threats.
The solution enhances the quality, reliability and security of Webex Calling usage across multiple locations.
What you can expect from us
Expert
advice
Boost productivity, improve collaboration and get more from your investments
Commercial
flexibility
Transition to the cloud with ease, with tech and finance options that maximise return on investment
Sustainable
thinking
Support your ESG goals and reduce tech waste with our carbon calculator, mobile donation programme and recycling scheme
Security and
peace of mind
Stay secure and compliant no matter how, where or when your people work
Take connectivity to
the next level with
Webex
Edge Connect
Cisco Webex Edge Connect enhances the performance of Webex Calling. By providing a dedicated connection between your network and Cisco Webex Cloud, you can bypass the public internet to ensure consistent performance
There is less congestion and fewer jitters and delays. And with no exposure to the public internet you are better protected from threats.
The solution enhances the quality, reliability and security of Webex Calling usage across multiple locations.
What you can expect from us
Expert
advice
Boost productivity, improve collaboration and get more from your investments
Commercial
flexibility
Transition to the cloud with ease, with tech and finance options that maximise return on investment
Sustainable
thinking
Support your ESG goals and reduce tech waste with our carbon calculator, mobile donation programme and recycling scheme
Security and
peace of mind
Stay secure and compliant no matter how, where or when your people work
Want to know how we can support you?
Choose your organisation type below
Discover our range of voice solutions
Discover our range of voice solutions
What the customers say
Expert
advice
Boost productivity, improve collaboration and get more from your investments
Commercial
flexibility
Transition to the cloud with ease, with tech and finance options that maximise return on investment
Sustainable
thinking
Support your ESG goals and reduce tech waste with our carbon calculator, mobile donation programme and recycling scheme
Security and
peace of mind
Stay secure and compliant no matter how, where or when your people work
Get in touch with our expert team
Small & medium business
(11 - 249 employees)
Call 0800 298 8848
Large enterprise & Public sector
(250+ employees)
Call 0800 955 5590
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