Is your organisation a digital leader? Or a digital follower? Find out what that means and how to improve your digital culture.

 
 
 
 
 
 
 
 

Is your organisation a digital leader?
Or a digital follower? Find out what
that means and how to improve
your digital culture.

 
 
 
 
 
 
 
 
 
 
 
 

Call 0808 258 7768 to chat with our expert team

 
 

Small and medium businesses with strong digital cultures see productivity, revenue and customer satisfaction grow faster

Between 2021 and 2023, small and medium businesses with strong digital cultures outperformed those with weaker digital cultures on everything from productivity to customer satisfaction and beyond.

  

  

This is according to our latest work with the Centre for Economics and Business Research (Cebr), which explores the impact of digital culture on different types of organisations.

 
 

Our research also found that small and medium businesses that were ‘digital leaders’ – they’ve invested strongly in digital technology – can punch above their economic weight and outperform larger counterparts with the right digital strategy.

  

We’ve put together some useful insights to help enterprises like yours improve their digital culture and prove the value of boldly investing in digital change.

 
 
 
 
 
 

                 Small and medium businesses with strong
                 digital cultures see productivity, revenue and
                 customer satisfaction grow faster

Between 2021 and 2023, small and medium
businesses with strong digital cultures
outperformed those with weaker digital
cultures on everything from productivity
to customer satisfaction and beyond.

  

  

This is according to our latest work with the
Centre for Economics and Business Research
(Cebr), which explores the impact of digital
culture on different types of organisations.

 
 

Our research also found that small and medium
businesses that were ‘digital leaders’ – they’ve
invested strongly in digital technology – can punch
above their economic weight and outperform
larger counterparts with the right digital strategy.

  

  

We’ve put together some useful insights to
help enterprises like yours improve their digital
culture and prove the value of boldly investing
in digital change.

 
 
 
 
 
 

What does the latest digital culture research say about small and medium businesses?

   potential revenue growth
for small firms with a
strong digital culture

 
 
 
 

potential revenue growth
for medium firms with a
strong digital culture

 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Potential revenue
growth
2021-2023 had
all organisations
effectively digitised*:

Just some of the benefits small and
medium businesses
could have
achieved through faster digital change
between 2021-2023. See the impact of
digital culture on small medium
businesses and how you can unlock
the potential in our latest guide below.

 
 
 
 
 
 
 
 

What does the latest digital culture research
say about small and medium businesses?

 
 

 potential revenue growth
for small firms with a
strong digital culture

 
 
 
 
 
 

  potential revenue growth
for medium firms with a
strong digital culture

 
 
 
 
 
 
 
 

Potential revenue growth 2021-2023 had all
organisations effectively digitised*:

Just some of the benefits small
and medium businesses
could
have achieved through faster
digital change between 2021-2023.
See the impact of digital culture on
small medium businesses and how
you can unlock the potential in our
latest guide below.

 
 
 
 
 
 
 
 

Based on the Cebr research, we’ve created
a digital culture guide specifically tailored to
small and medium business organisations.
It’s packed full of handy stats and advice to
put you on the right path.

 
 
 
 
 
 
 
 
 
 
 
 

Based on the Cebr research, we’ve created a digital culture guide specifically tailored to small and medium business organisations. It’s packed full of handy stats and advice to put you on the right path.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Fill in the below to get a downloadable version of the guide

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With decades of experience in digital change,
our people work side-by-side with yours to
understand exactly what you’ll get in return
for your investments. You can see some of
the most common benefits below.

 
 
 
 
 
 
 
 
 
 

Attract and retain
more talent

With the latest tools to do their jobs and collaborate and share files effortlessly, your people can do their best work without the usual tech frustrations.

 
 

Set people’s
productivity free

Less reliance on ageing tech means less time waiting for apps to load or wasting hours on the phone to IT and more time focussing on the job.

 
 

See your
revenue grow

Quicker, more effective ways of working can boost efficiency, cut costs and keep your customers happy so they keep on buying from you.

 
 
 
 
 
 
 
 
 
 

With decades of experience in digital change,our people work side-by-side with yours to understand exactly what you’ll get in return for your investments. You can see some of the most common benefits below.

 
 
 
 

Attract and retain
more talent

With the latest tools to do their jobs and collaborate and share files effortlessly, your people can do their best work without the usual tech frustrations.

 
 

Set people’s
productivity free

Less reliance on ageing tech means less time waiting for apps to load or wasting hours on the phone to IT and more time focussing on the job.

 
 

See your revenue grow

Quicker, more effective ways of working can boost efficiency, cut costs and keep your customers happy so they keep on buying from you.

 
 
 
 
 
 
 
 
 
 
 
 

Get free tech by
combining any
mobile plan and
internet connection

Take out any business mobile plan plus
internet connection and we’ll put a portion
of the cost of your plan into a fund. That
money's yours to spend on the latest tech
for your team to kickstart your business’s
digital culture without breaking the bank.

 
 
 
 

Get free tech by
combining any mobile
plan and internet
connection

Take out any business mobile plan
plus internet connection and we’ll
put a portion of the cost of your plan into
a fund. That money's yours to spend
on the latest tech for your team to
kickstart your business’s digital culture
without breaking the bank.

 
 
Support

From improving your network to embracing the cloud, we have a bunch of different ways to help you adopt the latest workplace tech and boost your digital culture. Hit the links below to learn more.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

*Data sourced from ‘The economic and social benefits of digitalisation’ report produced by the Centre for Economics and Business Research (Cebr) for Virgin Media O2 Business, September 2024